Frequently asked questions
Do you offer monthly memberships?
COMING SOON! Unlimited memberships will be launching August 23, 2018...
Do you offer gift certificates?
Yes! You can purchase gift certificates online or at the studio.
Can I share my punch card or package with my friend, family member, or significant other?
Unfortunately packages cannot be shared or transferred. If you would like to treat someone to class, you can do so online or contact the studio and we will get it set up!
Do I have to be a certain age to take class?
All minors need parental consent before taking class.
Can I return classes for merchandise?
No unfortunately not. All class and package sales are final.
Can I take class if I’m pregnant?
Yes we have women ride during pregnancy but we recommend checking with your doctor before taking a class.
Is there a beginner class?
Yes! We offer 1-2 beginner classes per month. Check the schedule for the next one. Additionally we offer private sessions or classes if you would like to arrange that before entering the group setting. Contact us for pricing and scheduling
what should i wear to class?
There isn't a uniform when it comes to spin class, so do what works for you! We recommend fitted bottoms - shorts or tights - and the extra padded versions are a personal preference. Feel free to shed as many layers as you need because it will get sweaty and steamy in there... we sell activewear in the studio that is meant to perform well in the classroom as well as wherever you athletic endeavors may take you!
Do I need cycling shoes?
Yes cycling shoes are required for all riders. Our bikes are compatible with both SPD and Look Delta clips. We have shoes available for rent ($2 per class) and all first time riders receive FREE shoes :)
How early do I need to arrive for my first class?
We recommend arriving at least 15 minutes before class to get signed in and acquainted with the studio. Please note that if you are not signed in 5 minutes prior to start time, your bike may be released. If you are running late, give us a call and we can hold your bike up to 10 minutes after the class starting time.
Do you have locker rooms?
We do not have locker rooms or showers, but we do have 2 individual bathrooms. In lieu of showers, we are proud to offer complimentary Good Wipes for a quick, post-class wipe down. Additionally we have locker cubbies in the lobby for you to store your belongings during class.
Do you offer childcare?
No we do not have childcare at the studio. The Wave has drop in daycare and is located about 5 minutes from our location.
Do you have water or should I bring my own?
We have water at the studio but recommend you bring your own bottle. If you forget, we have double insulated SOBBACYCLE water bottles available for purchase.
Where should i park?
The studio is located inside of the Whitefish Parking Garage, and you may use the garage when attending class. It is free 3 hour parking Monday - Friday (8AM - 6PM) and unlimited free parking on the weekends. There is also street parking on First Street.
do i need to bring a towel to class?
We have complimentary towels at the studio for every student.
do you offer student & teacher special?
Yes! We are very happy to extend 10% off all series and memberships to all full time students, teachers, and fitness instructors! Must sign up in the studio with valid proof (student/teacher ID, school email, current studio teaching schedule, etc.).